Consumer Confidence

Current Situation Index (CSI)
Future Expectations Index (FEI)

Consumer confidence is an economic indicator that measures the degree of optimism or pessimism that consumers feel about the overall state of the economy and their personal financial situation. It is a widely-used economic indicator, which serves as a barometer of the health of the economy from the perspective of the consumer. When consumer confidence in the economy is high, consumers make more purchases and save less. When confidence is low, consumers tend to save more and spend less.

The consumer confidence is measured through a bi-monthly Consumer Confidence Survey (CCS) conducted by the Reserve Bank of India (RBI). The survey obtains information on urban consumer sentiments and captures qualitative responses to questions pertaining to general economic conditions, household circumstances, income, spending, prices, etc. For each round of the survey, approx 5400 respondents (aged 21 years and above) are canvassed in metropolitan cities such as Bangalore, Chennai, Delhi, Hyderabad, Kolkata, and Mumbai. 

The CCS responses are measured through two indexes:

  • Current Situation Index (CSI) - Consumer sentiment about current economic, employment, and price conditions as compared to a year ago.
  • Future Expectation Index (FEI) - Expectations about economic, employment, and price conditions a year ahead

Consumer confidence is an economic indicator that measures the degree of optimism or pessimism that consumers feel about the overall state of the economy and their personal financial situation. It is a widely-used economic indicator, which serves as a barometer of the health of the economy from the perspective of the consumer. When consumer confidence in the economy is high, consumers make more purchases and save less. When confidence is low, consumers tend to save more and spend less.

The consumer confidence is measured through a bi-monthly Consumer Confidence Survey (CCS) conducted by the Reserve Bank of India (RBI). The survey obtains information on urban consumer sentiments and captures qualitative responses to questions pertaining to general economic conditions, household circumstances, income, spending, prices, etc. For each round of the survey, approx 5400 respondents (aged 21 years and above) are canvassed in metropolitan cities such as Bangalore, Chennai, Delhi, Hyderabad, Kolkata, and Mumbai. 

The CCS responses are measured through two indexes:

  • Current Situation Index (CSI) - Consumer sentiment about current economic, employment, and price conditions as compared to a year ago.
  • Future Expectation Index (FEI) - Expectations about economic, employment, and price conditions a year ahead
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SUBJECT Variables
It is an economic indicator that measures the degree of optimism or pessimism that consumers feel about the overall state of the economy and their personal financial situation.
Consumer Confidence | India | 2013 - 2024 | Data, Charts and Analysis
Data and expert analysis on RBI's Consumer Confidence Survey - Current Situation Index (CSI) and Future Expectation Index (FEI).
2013,2014,2015,2016,2017,2018,2019,2020,2021,2022,2023,2024,actual,amount,amounts,analysis,annual,chart,charts,consumer confidence,csi,current,current situation index,data,economy,expectation,fei,figure,figures,future,future expectation index,graph,graphs,historical,index,india,indian,indicator,indicators,info,information,level,levels,rbi,statistics,stats,value,values,what,year
01/04/2013 To 31/03/2024
Current Situation Index (CSI)
Future Expectations Index (FEI)
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Current Situation Index (CSI)
Future Expectations Index (FEI)
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CURRENT SITUATION INDEX (CSI)

CSI reflects the consumer sentiment about current economic, employment, and price conditions as compared to a year ago. When the CSI shows current economic sentiment as positive, it can be viewed as a positive signal that the economy is strong or in recovery. Businesses, investors, and entrepreneurs can use this information (along with other market-specific indicators) to help gauge near-term demand for their products. Economic policymakers also consider consumer sentiment in setting targets on things like interest rates and monetary policy.

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A value above 100 indicates higher consumer confidence and value below 100 indicates lower consumer confidence.
  • Consumer confidence improved in Jan'24 over the previous month. Consumer confidence has remained in the negative territory since Mar'17 barring 2 exceptional quarters where the score moved slightly above 100.
  • In Mar'24, 98.5% of net respondents believed the current overall economic and consumer situation is better than a year ago.
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FUTURE EXPECTATION INDEX (FEI)

FEI reflects expectations about economic, employment, and price conditions a year ahead. Businesses often use it to help make better-informed decisions or adjustments in strategy such as investments in new projects or the launch of new products.

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A value above 100 indicates higher consumer confidence and value below 100 indicates lower consumer confidence.
  • The respondents to the survey in Mar'24 expressed optimism for the year ahead on all major parameters, except prices and inflation where consumers remain relatively pessimistic.
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